Do you sell extra items, outside of the auction process?
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No, we only sell using auction listings, fixed price listings, and store listings. If you desire more than one of an item...email us to see if there is more than one available and whether or not we can create a listing for you. |
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| Will you end a listing early and sell me the product? |
No, I am sorry, we do not do this.
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| Do you ship outside the United States? |
No, we only ship to the Contiguous US. We do not ship to Alaska, Hawaii, US protectorates. |
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| Why does it take you so long to ship an order? |
We are a small group of people, processing a large amount of orders. We could hire more people to ship products, but if we do that, our product prices will go up. We love to provide our customers with excellent products at exceptionally great prices. In order to do that, we must keep our overhead low. One way to do that is to keep our ship time to 5 business days rather than hire more people to turn out orders quicker. |
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| Are your products seconds, irregulars or used items? |
Our items are brand new unless otherwise noted in the particular listings. They are first quality merchandise, not seconds or irregulars. In the event that we do procure an irregular or second quality item to sell...it will be pointed out in the listing. The only time that one of our items could be considered 'used' is that some of these items may be 'shop worn'. This means that they may have been handled by customers in a retail store while they were considering purchasing them. This is rare. |
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| What is your return policy? |
We do not have a return policy, as these are closeout items and all sales are final. We encourage you to ask all questions before bidding. If you receive an item from us that is damaged in any way, then of course we will rectify that type of situation. We do not accept returns or exchanges for any other reason. Again, be sure to ask all questions before bidding, to be sure that you really want to purchase the item. |
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